The purpose of this guide is to provide access to Vancouver's community services and nonprofit societies. The goal is to connect individuals and communities of all ages, socioeconomic backgrounds, ethnicities, gender, and sexual orientations to resources, help centres, or even recreation in one's neighbourhood. It is also the library's role as information providers to ensure Vancouver residents know where to go to access basic human needs - and how to get help when one is in crisis. In addition to offering referrals to agencies, the library has a huge collection of books, DVDs, government documents, and other materials pertaining to the subject area in question. Recommended library resource lists will also be included.
Please note: If you are a new immigrant or refugee to Canada, please use our Immigration and Settlement research guide for help. And if you are looking for help finding employment, consult our Career and Job Search research guide.
Examples of questions answered in this guide:
I need a new dentist. How do I find one in Vancouver?
How do I find out about housing services for senior citizens in my neighbourhood?
I have no where to sleep tonight. Can you find me shelter?
I'd like to start a nonprofit organization but don't know how or where to begin?
I need help with my gambling issues. Is there someone who can help me?
Get Started with BC211
BC211 is the essential resource for finding help lines, shelter lists and services for a broad range of topics including: health care, financial assistance, employment, disabilities, immigration & refugees, and more. You can select a topic and type in your area code to find a service closest to your home.
BC211 is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government and social services in BC. Their help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line.
If you can't find what you are looking for in this guide, try searching BC211 or contact the library.